• Marketing and Promotion Strategies
• Creating Effective Policies and Procedures
• Incentive Plans That Reward Results
• Measuring Results and Performance Metrics

Participants in this workshop will learn highly effective strategies for sales, marketing, deal structure, underwriting, collections, for starting and growing your in house finance program 

Training that gives your management team the tool to do their job effectively

Critical cash flow and profitability analysis based on your BHPH business model

Time tested policies and procedures for operating a BHPH business

Anyone involved in taking your BHPH business to the next level including; the owner / operator, a business partner or investor; general manager; sales manager; collection manager; and support staff.

Mark Dubois is a 20 Group moderator, consultant and trainer with NIADA, and is based in Sarasota FL. 

Mark has more than 38 years of experience in the automotive business ranging from sales, dealership management, recruiting and training, e-business, marketing, and Buy Here Pay Here management.

Mark’s BHPH experience dates back to 2004 when he joined a large BHPH organization.  In this role Mark was responsible for overseeing the day to day operation of three BHPH locations.  His management role included hiring and training staff, buying inventory, managing reconditioning, advertising and promotion, deal structure, underwriting and collection of loans, managing delinquency and charge offs, and building the customer account base.

Mark graduated from Northwood University in Midland, Michigan with a BA in Business, and an Associate Degree in Automotive Marketing.  He earned his certification as a Sales Trainer from Xerox Corporation, Leesburg, Virginia.  He also earned designation as a Certified Analyst from Walter V. Clark and Associates, Chicago, Illinois.

Mark is a frequent guest speaker, workshop presenter and panel member for BHPH dealer education and training at national and state conventions. He is also a writer for several industry publications with articles on business analysis, operations, training, and industry trends.