CMD AGENDA
Day 1
Wednesday (Breakfast – on your own)
Leadership & Management
8:00 – 08:30 AM Introductions
8:30 – 10:00 AM Profitability Chain
The CMD Success Formula
CMD Chain of Excellence
Leadership Principles
CMD Key Drivers of Prospect Satisfaction
The CMD LifeTime Value of a Customer Worksheet
The Power of Story
Vision
Engage
Strategies for Fostering Team Engagement
Your Culture
Executive Time Management
10:00 – 10:15 AM Stretch Break
10:15 – 12:00 PM Executive Time Management
Profitability Chain
Hiring Philosophy
Key Strategies for Selection
Job Descriptions, Objectives and Expectations
One on One Meetings
12:00 – 01:00 PM Lunch Break (Lunch is on your own)
01:00 – 02:00 PM Welcome to “The Dealer Down the Road”
02:00 – 03:30 PM Managing and Leading the BDC
03:30 – 03:45 PM Stretch Break
03:45 – 04:45 PM Managing and Leading the Sales Department
04:45 – 05:45 PM Managing and Leading the Fixed Operations Department
05:45 – 06:00 PM Review summaries and morning exam instructionsLunch
Wednesday (Dinner – on your own) Please be sure to study. 70% required on the exam in the morning to pass!
Day 2
Thursday (Breakfast – on your own)
Accounting Supervision
08:00 – 08:40 AM Leadership and Management Exam (You will have 40 minutes to complete it) Feel free to take a break
once you complete and turn in your exam and be back in session at 8:40 PM.
08:40 – 09:30 AM Reading and Understanding a Profit and Loss Statement
09:30 – 10:15 AM Reading and Understanding a Balance Sheet
10:15 – 11:00 AM Reading and Understanding a Statement of Cash Flows
11:00 – 11:15 AM Stretch Break
11:15 – 12:30 PM Accounting Department Segregation of Duties and Fraud Prevention
12:30 – 01:30 PM Lunch Break (Lunch is on your own)
01:30 – 03:30 PM Financial and Accounting Simulator
** You will need to bring or be able to access a recent monthly P&L
A Year to Date Profit and Loss Statement
Last month’s or a current inventory report
03:30 – 03:45 PM Stretch Break
03:45 – 04:45 PM Building an Annual Budget and Projection in small groups
04:45 – 05:00 PM Review summaries and morning exam instructions
Thursday (Dinner – on your own) Please take time to study. 70% required on the exam in the morning to pass!
Day 3
Friday (Breakfast – on your own)
Marketing and Merchandising
08:00 – 08:40 AM Accounting Supervision Exam (You will have 40 minutes to complete it) Feel free to take a break
once you complete and turn in your exam and be back in session at 8:40 PM.
08:40 – 10:00 AM Compliance and Legal Considerations in your operation
10:00 – 10:15 AM Stretch Break
10:15 – 11:15 AM Inventory Acquisition and Time to Line
11:15 – 12:15 PM Merchandising and Digital Advertising
12:15 – 01:30 PM Stretch Break / Lunch Break / Study Time
1:30 – 02:15 PM Accounting Supervision Exam (You will have 40 minutes to complete it) Feel free to take a break
once you complete and turn in your exam and be back in session at 8:40 PM.
02:15 – 02:30 PM Graduation and CMD Completion
