CMD AGENDA

Day 1 
           Wednesday  (Breakfast – on your own)    
           Leadership & Management                                                                                                                                                  

          8:00 – 08:30 AM     Introductions
          8:30 – 10:00 AM     Profitability Chain
                                         The CMD Success Formula
                                         CMD Chain of Excellence
                                         Leadership Principles
                                         CMD Key Drivers of Prospect Satisfaction
                                         The CMD LifeTime Value of a Customer Worksheet
                                         The Power of Story
                                         Vision
                                         Engage
                                         Strategies for Fostering Team Engagement
                                         Your Culture
                                         Executive Time Management

          10:00 – 10:15 AM   Stretch Break

          10:15  12:00 PM    Executive Time Management
                                          Profitability Chain
                                          Hiring Philosophy
                                          Key Strategies for Selection
                                          Job Descriptions, Objectives and Expectations
                                          One on One Meetings     

          12:00  01:00 PM    Lunch Break (Lunch is on your own)

          01:00  02:00 PM    Welcome to “The Dealer Down the Road”

          02:00  03:30 PM    Managing and Leading the BDC

          03:30  03:45 PM    Stretch Break

          03:45  04:45 PM    Managing and Leading the Sales Department

          04:45  05:45 PM    Managing and Leading the Fixed Operations Department 

          05:45  06:00 PM    Review summaries and morning exam instructionsLunch

Wednesday  (Dinner – on your own)  Please be sure to study.  70% required on the exam in the morning to pass!

Day 2 
           Thursday  (Breakfast – on your own)    
           Accounting Supervision                                                                                                                                               
          08:00 – 08:40 AM     Leadership and Management Exam (You will have 40 minutes to complete it)  Feel free to take a break
                                           once you complete and turn in your exam and be back in session at 8:40 PM.         
          08:40 – 09:30 AM     Reading and Understanding a Profit and Loss Statement
          09:30 – 10:15 AM     Reading and Understanding a Balance Sheet
          10:15 – 11:00 AM     Reading and Understanding a Statement of Cash Flows
          11:00 – 11:15 AM   Stretch Break

          11:15  12:30 PM    Accounting Department Segregation of Duties and Fraud Prevention

          12:30  01:30 PM    Lunch Break (Lunch is on your own)

          01:30  03:30 PM    Financial and Accounting Simulator
                                                    ** You will need to bring or be able to access a recent monthly P&L
                                                        A Year to Date Profit and Loss Statement
                                                        Last month’s or a current inventory report

          03:30  03:45 PM    Stretch Break

          03:45  04:45 PM    Building an Annual Budget and Projection in small groups

          04:45  05:00 PM    Review summaries and morning exam instructions

Thursday  (Dinner – on your own)  Please take time to study.  70% required on the exam in the morning to pass!

 

Day 3 
           Friday  (Breakfast – on your own)    
           Marketing and Merchandising                                                                                                                                             
          08:00 – 08:40 AM     Accounting Supervision Exam (You will have 40 minutes to complete it)  Feel free to take a break
                                           once you complete and turn in your exam and be back in session at 8:40 PM.         
          08:40 – 10:00 AM     Compliance and Legal Considerations in your operation
          10:00 – 10:15 AM     Stretch Break
          10:15 – 11:15 AM     Inventory Acquisition and Time to Line
          11:15 – 12:15 PM     Merchandising and Digital Advertising 

          12:15  01:30 PM    Stretch Break / Lunch Break / Study Time

          1:30  02:15 PM     Accounting Supervision Exam (You will have 40 minutes to complete it)  Feel free to take a break
                                          once you complete and turn in your exam and be back in session at 8:40 PM.   

          02:15  02:30 PM    Graduation and CMD Completion